At Minnetonka Rental Essentials, we are committed to providing top-quality rental equipment and exceptional service to ensure your events and needs are seamless and stress-free. Please review our return and refund policy below:

• No Refunds

  • All rental sales are final. We do not offer refunds for any reason, including event cancellations, changes in plans, or dissatisfaction with the equipment after use.

• Equipment Inspections

  • We thoroughly inspect and clean all rental equipment before delivery or pick-up to ensure it meets our high-quality standards. Please inspect the items upon receipt to confirm they are in satisfactory condition.

• Damage or Loss

  • Any damage to or loss of equipment during the rental period is the responsibility of the customer. Charges for repair or replacement will be assessed accordingly.

• Cancellation Policy

  • Once an order is placed, cancellations are not permitted. Please carefully review your needs and order details before finalizing your booking.

• Changes to Orders

  • Modifications to your rental order (e.g., adding additional items) may be possible depending on availability. Please contact us at least 48 hours before your rental start date for assistance.

By renting with Minnetonka Rental Essentials, you agree to these terms. For further questions or assistance, please reach out to our customer service team.